Privacy Notice

1. Overview

This notice explains how Blue Square Wealth Management Limited ("we", "us", "our") collects, uses, shares and protects personal information. It applies to anyone who interacts with us in the context of our investment, pension, protection and advisory services—including clients, related parties, beneficiaries, and authorised signatories.

If we hold your personal data, this Privacy Notice applies even after your relationship with us has ended.

2. Who We Are

We are the data controller for the purposes of the Isle of Man Data Protection Act 2018 and GDPR (where applicable).

Registered Address: Blue Square Wealth Management Limited, Floor 2, Queen Victoria House, 41–43 Victoria Street, Douglas, Isle of Man, IM1 2LF.

Registered in the Isle of Man: 133862C

3. When This Notice Applies

This notice applies if you:

  • Apply for, hold or have held any of our financial products or services

  • Are named or act on behalf of someone who holds a product or service (e.g. as a trustee, executor, attorney or signatory)

  • Are a beneficiary, dependent, claimant or third party named in a protection policy

4. What We Collect

We collect personal information including, but not limited to:

  • Name, address, date of birth, contact details

  • Financial information, employment, tax status, objectives

  • Identity and verification details

  • Relationship details (e.g. power of attorney, beneficiaries)

Information may come from:

  • You directly

  • Someone acting on your behalf

  • Public sources and verification systems

  • Regulators or other financial institutions

You’re responsible for ensuring the accuracy of any information provided to us and that this is kept up to date regularly. If you share someone else’s data, please ensure they are aware of this notice.

5. How We Use Your Information

We use your information to:

  • Confirm identity and eligibility

  • Understand your objectives and financial profile

  • Deliver products and services

  • Carry out your instructions

  • Respond to queries and complaints

  • Enhance our offering and client experience

  • Recommend additional services where appropriate (unless you opt out)

All use of personal data is subject to a lawful basis, including contract fulfilment, legal obligation, legitimate interest or your consent.

6. Recording of Meetings

To support service quality, compliance, and adviser development, we may record telephone, virtual or in-person meetings—subject to your prior consent.

  • Purpose: Accuracy of advice, training, record keeping

  • Security: Stored securely; access limited to authorised personnel

  • Retention: Typically no more than 6 months unless required for ongoing advice or legal purposes

  • Your rights: You may request access, correction or deletion of recordings at any time

You’ll always be informed and asked for consent before any recording takes place.

  7. Sharing Your Information

We may share your data with:

  • Product providers (insurers, investment platforms, pension companies)

  • Regulatory bodies and legal authorities

  • Professional advisers and service partners

  • Fraud prevention and identity verification agencies

We do not sell personal data to third parties. We only share data when necessary and in line with applicable laws.

All third-party vendors that process personal data on our behalf are subject to thorough scrutiny and risk assessments. We ensure they have appropriate security measures in place to protect the data and comply with relevant data protection regulations.

A full list of Processors can be provided by request by contacting our Data Protection Officer.

8. Storing & Retaining Your Information

We retain your personal data:

  • While you have a relationship with us

  • Afterwards, if needed to respond to enquiries, meet legal obligations, or protect our interests

Retention periods vary depending on the nature of the data and the reasons for its collection.

9. Transfers Outside the Isle of Man & EEA

Sometimes your information may be transferred or stored outside the Isle of Man or European Economic Area. If so:

  • We ensure equivalent data protection safeguards are in place

  • Transfers only occur where lawful, secure and necessary for our services

  • Examples include e signature software, back-office systems and recording. Full risk assessments are carried out on all providers, ensuring security controls are in place to protect data.

10. Your Rights

You have rights under the Data Protection Act 2018, including to:

  • Access and receive a copy of your personal data

  • Correct inaccurate or incomplete data

  • Restrict or object to processing

  • Request deletion of data (where lawful)

  • Transfer data to another provider

  • Withdraw consent (where processing is based on consent)

  • Complain to the Isle of Man Information Commissioner

11. Contact & Complaints

If you wish to exercise any rights or have questions, contact:

Data Protection Officer, Blue Square Wealth Management Limited, Floor 2, Queen Victoria House, 41–43 Victoria Street, Douglas, Isle of Man, IM1 2LF.

Email: Contact@bluesquare.im